The boutique consultancy created by Steven for the purpose of providing consulting services. Muse Systems primarily targets clients in the distribution and manufacturing industries. For the majority of Muse System’s existence, it was partnered with the small ERP developer xTuple. Muse Systems’ work included other systems such as NetSuite and related business system technologies (reporting, integration, etc.).

• Business & Managerial
  • Project management
  • Business process review
  • Functional requirements
  • Implementation consulting
  • Training
  • Gap/fit analysis
  • Client relationship management
• Significant Projects
  • Inventory costing/valuation overhaul
  • Sales product configurator
  • Dual Unit of Measure enhancement
  • Shipping container fulfillment module
  • multi-ERP SQL/MED integration
  • Customer product catalog module
  • Request for Quote module
  • Enhanced support-to-RMA module
  • Advanced sales shipping process
  • Enhanced form builder
  • Medical pricing search database
  • Muse Business Management System
  • Various ERP implementation projects
  • Various data integration projects
  • Various data migration projects
• Technologies & Applications
  • PostgreSQL
  • Qt, C++, & QtScript
  • JavaScript
  • Elixir & Phoenix
  • HTML & CSS
  • Pentaho Data Integration
  • xTuple ERP
  • NetSuite
• Clients
  • Ocean Direct LLC
  • Richmond Wholesale Meat Co.
  • Nordic Naturals
  • Light & Motion
  • xTuple
  • Crave Innovations Inc.
  • SRS|Acquiom

SRS|Acquiom is a legal and financial services company providing post-closing merger and acquisition related products. As an early employee of the company, Steven performed a diverse set of duties across both management and individual contributor roles as the company grew.

• Business & Managerial
  • Vendor management
  • Functional requirements
  • Training
• Significant Projects
  • Multi-division case tracking system
  • Deal project management system
  • Lead-to-Sale tracking dashboard
  • Client portal database development
  • NetSuite to Client Portal Integration
• Technologies & Applications
  • PostgreSQL
  • NetSuite (SuiteScript/JavaScript)
  • Boomi (Java/Groovy)

Chief architect of the application portfolio for this international multi-channel retailer. Responsible for strategy, architecture and life-cycle management of solutions including multi-currency Point of Sale/Customer Order Management supporting over 70 stores, 7x24 e-commerce, Gift Card, Finance, Supply Chain, Warehouse Management, Distribution, Merchandise Planning and Inventory Management.

• Business & Managerial
  • Project management
  • Vendor management
  • Team management (staff & contractors)
  • Business process review
  • Functional requirements
  • Software change management
  • Technology related compliance (SOX/PCI DSS)
• Significant Projects
  • Microsoft Dynamics AX implementation
  • Point of sale selection
  • Financial system data migration
  • I.T. operations monitoring systems
  • Emergency database server replacement
• Technologies & Applications
  • Microsoft Dynamics AX
  • Microsoft SQL Server
  • PostgreSQL
  • Oracle

Led the applications group for this leading party supplies retailer including accountability for store and corporate transaction processing and data warehousing systems. Originally hired to provide a vital leadership role in restructuring the I.T. organization as the business grew from 66 stores to over 200 stores and 70 franchisees through acquisition and natural expansions.

• Business & Managerial
  • Project management
  • Vendor management
  • Team management (staff & contractors)
  • Contract negotiation
  • Business process review
  • Functional requirements
• Significant Projects
  • Product data management module
  • Franchise store management systems
  • Internal support management systems
  • Pentaho reporting
• Technologies & Applications
  • Tomax Retail.net
  • Manhattan Associates Replenishment
  • Accpac
  • Boomi
  • Pentaho (Reporting)
  • Oracle
  • PostgreSQL

Implementation consultant and project manager in the professional services group of this software developer of retail inventory and POS systems.

• Business & Managerial
  • Client relationship management
  • Project management
  • Training
  • Business process review
  • Functional requirements
  • Client support
  • Implementation consulting
• Significant Projects
  • Stock ledger module design
  • Advanced commissions module design
  • Merge acquired retail chain data
  • Various client system implementations
  • Professional services level support
• Technologies & Applications
  • Tomax Retail.net
  • Oracle
  • Oracle Applications
  • PostgreSQL
  • Java
• Clients
  • 24 Hour Fitness
  • Kelly-Moore Paints
  • Party America
  • Gateway
  • Health Food Associates
  • Ultimate Electronics
  • Ratner Companies LLC
  • Fruitful Yield

Executive manager for I.T. in this start-up manufacturer and retailer of cosmetics and skin care products. Accountable for I.T. strategy, budget responsibilities and vendor relationships during growth period from 8 to 32 stores.

• Business & Managerial
  • Project management
  • Vendor management
  • Team management (staff & contractors)
  • Contract negotiation
  • Business process review
  • Functional requirements
• Significant Projects
  • New store roll-outs
  • New POS/inventory systems implementation
  • Manage in-store networking upgrades
• Technologies & Applications
  • Tomax Retail.net
  • Retail Pro
  • Sage MAS 90
  • Oracle
  • Microsoft SQL Server

Managed network and systems architecture for digital music distribution, the core product of this retail start-up company.

• Business & Managerial
  • Project management
  • Vendor management
  • Contract negotiation
• Significant Projects
  • Audio content distribution engineering
  • Implement POS/inventory systems
  • Manage Oracle infrastructure
• Technologies & Applications
  • Tomax Retail.net
  • Oracle

Manager accountable for the data center and store systems operations of this big box retailer of music, video and entertainment products; better known as the 'Virgin Megastores'.

• Business & Managerial
  • Project management
  • Vendor management
  • Contract negotiation
  • Support management
  • Team management (staff & contractors)
• Significant Projects
  • Y2K remediation
  • New store roll-outs
  • Distributed I.T. services overhaul
  • Enterprise user support system
  • Windows POS implementation
• Technologies & Applications
  • JDA MMS/DSS
  • JD Edwards One World
  • AS/400 enterprise systems
  • Microsoft Windows service infrastructure
  • Cisco (IP, Frame Relay)
  • PHP